http://3.86.49.49/ 2026-04-17T17:30:56+00:00 http://3.86.49.49/ http://3.86.49.49/lib/tpl/docnavwiki/images/favicon.ico text/html 2021-06-25T10:09:56+00:00 Anonymous (anonymous@undisclosed.example.com) http://3.86.49.49/doku.php?id=onboarding:ems:configure_regions_map&rev=1624612196&do=diff How to setup up a region with multiple states in the EMS Region map: * Optimally, Cluster/Region/Visibility Entries should match,( just to avoid confusion) * Assign the required states to each region * For each of the regions, choose ONLY ONE text/html 2021-06-25T10:09:56+00:00 Anonymous (anonymous@undisclosed.example.com) http://3.86.49.49/doku.php?id=onboarding:ems:ems_permissions&rev=1624612196&do=diff EMS Permissions Author: Michelle McCausland Introduction This page describes the various EMS Permissions that are present on the SNMP Manager / EMS section of the User Profile Application + Global Admin Tool. More detail relating to EMS permissions / user permissions can be found in the Global Admin Tool User Guide which can be found on any IDMS support page. text/html 2021-10-21T14:15:44+00:00 Anonymous (anonymous@undisclosed.example.com) http://3.86.49.49/doku.php?id=onboarding:ems:ems_widgets_basics&rev=1634822144&do=diff EMS Widgets Basics Author: Michelle McCausland More detail relating to each of these widgets can be found in the EMS User Guide which is accessible from any IDMS Support Page. EMS Widget Master Sheet The following sheet holds the list of widgets, describes their function, and contains relevant screenshots: text/html 2021-06-25T10:09:56+00:00 Anonymous (anonymous@undisclosed.example.com) http://3.86.49.49/doku.php?id=onboarding:ems:start&rev=1624612196&do=diff EMS * Exploration of basic EMS functionality * EMS Permissions * EMS Widgets Basics * Configuration of EMS Widgets for Users * Demonstration of alarm audit functionality * Demonstration of autodiscovery poll functionality * Venue Functionality * Maintenance Mode Troubleshooting This section provides useful advice for troubleshooting and working through common customer questions/ issues. * Troubleshooting - EMS user can't upload attachment * Troubleshooting - Problems runn… text/html 2021-06-25T10:09:56+00:00 Anonymous (anonymous@undisclosed.example.com) http://3.86.49.49/doku.php?id=onboarding:ems:troubleshooting_-_ems_user_can_t_upload_attachment&rev=1624612196&do=diff Troubleshooting - EMS user can't upload attachment Author: Michelle McCausland Example Customer Request Example ticket ESR-994812 Troy attempted to upload an excel (.xslx) document to each of the networks. Each time he tried to upload he got the same popup message saying “You do not have permission to access this” (Screenshot attached). Oscar and I attempted to upload again to NC-IL-155NWACK-ATT and SC-COTA-VZW at approximately 10:20 CDT and received the same error. An admin account ho… text/html 2021-06-25T10:09:56+00:00 Anonymous (anonymous@undisclosed.example.com) http://3.86.49.49/doku.php?id=onboarding:ems:troubleshooting_-_problems_running_ems_locally_after_importing_qa_dumps&rev=1624612196&do=diff Problems running EMS locally after importing QA dumps After importing QA/PROD dump and running developer tranform scripts (Retrieve a backup database from a safe place in production and load it on your laptop, Make the database safe to develop upon) EMS might not work correctly (e.g. showing no data in the host tree and widgets). At the time of writing this it is caused by the transform scripts being outdated and not changing many of the configuration in db that is vital for correct EMS operat… text/html 2021-06-25T10:09:56+00:00 Anonymous (anonymous@undisclosed.example.com) http://3.86.49.49/doku.php?id=onboarding:ems:troubleshooting_-_running_trap-emulator_locally&rev=1624612196&do=diff Running trap-emulator locally Very good description of trap-emulator can be found in it's repo. In order to make it work locally you have to make following things: * Run IDEA (and SnmpManager) as root in order to make it capable of receiving snmp traps