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        <description>Analytical Reports (Bubble App)

Updated by Yanjun Wang 13/12/2021

Overview

Customers are keen to reports to display the ticket state transition diagram, which shows how many and how long it took on the transition of ticket state one from another. Bubble App is developed to show the dynamical tickets status transition diagram and transferred ticket count trend chart based on data from key_stats. The diagram/chart can filter results by changing workflow, user, region, date, form, alarm, technol…</description>
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        <title>idmsapplications:dig_portal</title>
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        <description>Dig Portal (Deprecated)

Note: This is a deprecated application that is no longer in use

	*  Restarting the Dig Portal
	*  Dig Portal Connection Guide</description>
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        <description>Key Stats

Updated by Yanjun Wang 14/12/2021

Overview

The key_status is written to provide customers with key information from their SnmpManager&amp;Ticketer database. Basically, it&#039;s using SQL queries to generate data at key_stats database.

The scripts are written with BASH&amp;Groovy and need to be installed on each server/environment and run by a cronjob to refresh/update the data every day.</description>
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Information &amp; guides relating to IDMS applications e.g. SNMP Manager, EMS, Ticketer, Noc Portal, Reporting Manager etc

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	*  Errigal Common Header
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        <description>System Wide Notifications

Author: Michelle

Here are some default code snippets that can be used to configure the system wide notifications implemented in IDMS 3.15 - IDMS-5693. They have the correct color values that can be used.

informational

{startDate: &#039;2021-02-02 00:00:00 GMT&#039;, endDate: &#039;2021-02-05 23:59:59 GMT&#039;, backgroundColor: &#039;#DFF0D8&#039;, fontColor: &#039;#3C763D&#039;, type: &#039;static&#039;, text: &#039;This is an informational message&#039;}</description>
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