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        <description>Common Issues

Author : Brian Coffey

Date : 2017-02-07

Below are a list of common issues the support team may face with eBonding. These includes the actual issue, the cause and the resolution

No form field value in the Ticketer Ticket

Cause: The form fields are populated using CustomerMessageMappings which link an XPath to and errigalKey (i.e the form field database name), therefore either the errigalKey or the XPath location within the XML is incorrect</description>
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        <description>RabbitMQ GUI

Author : Brian Coffey

Date : 2017-02-03

Overview

The RabbitMQ GUI shown below can be accessed from port 15672 and is currently only active on ExteNet server - it is usually run on the loadbalancer 



Queues

The queues currently present for eBonding are shown below. Currently 4 queues are implemented; eBonding inbound, eBonding outbound, ticketer inbound, soap outbound. These queues are explained in more detail at</description>
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        <description>XPaths

Author : Brian Coffey

Date : 2017-02-01

XPath Overview

Xpaths are a powerful method of extracting information from an incoming XML message. 

NOTE that tML-Base and tML-TA are replaced in the code as Xpath does not work well with messages like</description>
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