Author: Michelle McCausland

This page was created to provide a resource which documents the process involved in managing an RDS maintenance with AWS.

An example of this request was carried out as part of SUPPORT-455

When an RDS maintenance window is approaching, we will be notified by ec2@errigal.com.

The email will contain something similar to the following:

We are contacting you to inform you that one or more of your Amazon RDS DB instances is scheduled to receive system upgrades 
during your maintenance window between July 19 2:00 PM PDT to July 26 2:00 PM PDT.

An internal support ticket should be created to:

1. Investigate the affected resource and to schedule the maintenance window for a suitable time where little/no activity is taking place on the system.
2. To monitor this maintenance when it is taking place.
3. To ensure all functionality is restored following the maintenance.

Some useful resources for RDS maintenance:

• Amazon RDS Maintenance
• Minimize downtime during required RDS maintenance