User Tools
supportrequestpagescottyproworkflowsandforms:support_request
This is an old revision of the document!
* * * * * * * * * * * * * * * Work in progress * * * * * * * * * * * * * * *
Workflows, Forms and Templates
Workflows
Rules
Auto Assigned
If you Resolve or Cancel a Ticket in ScottyPro it automatically assigns you the ticket. If you are making the decision to Resolve or Cancel you would be the best person to contact when a ticket needs to be reviewed for any reason.
Emails
Templates Name
- Support Ticket Move
- Support Ticket Approval
- Support Request Email
- Support Ticket Customer Update
- Support Ticket Update
Forms
supportrequestpagescottyproworkflowsandforms/support_request.1669639088.txt.gz · Last modified: 2022/11/28 12:38 by 10.91.129.7
