User Tools
supportrequestpagescottyproworkflowsandforms:support_request
This is an old revision of the document!
* * * * * * * * * * * * * * * Work in progress * * * * * * * * * * * * * * *
Workflows, Forms and Templates
Workflows
Rules
Auto Assigned
If you Resolve or Cancel a Ticket in ScottyPro it automatically assigns you the ticket.If you are making the decision to Resolve or Cancel you would be the best person to contact when ticket needs to be reviewed for any reason.
Emails
Below are the email templates and the contacts they are set to send to per customer
Forms
supportrequestpagescottyproworkflowsandforms/support_request.1658501204.txt.gz · Last modified: 2022/07/22 15:46 by 10.91.129.11
