User Tools
Writing /app/www/public/data/meta/support/row.meta failed
support:row
Table of Contents
ROW missing Cascade/ExteNet ID dropdown value
Author: Paddy Murphy
If a support request comes to investigate why a value is missing from the Cascade/ExteNet ID drop down list in the ROW(right of way) application check that the values listed below are assigned.
Customer configuration through loadsheet
Check the following:
- Is the right_of_way_element value set to true in the network_element table for the child element?
- Is there a value assigned for node_id in the network_element table for child element?
Operations Database configuration
Check that there is an entry in the state_cluster table to join the network element cluster to the relevant state – an element will not appear Cascade/ExteNet ID drop down after a state is selected if this is missing.
Example - check for clusters assigned to Pennsylvania
select * from state where abbreviation = 'PA'; select * from state_cluster where state_clusters_id = 39;
If a new entry is required it has be added to the state_cluster join table via a database insert statement.
- state_clusters_id – State ID
- cluster_id – Cluster ID
Example Insert Query
insert into state_cluster values(<State ID>,<cluster ID>);
support/row.txt · Last modified: 2021/06/25 10:09 (external edit)