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support:row

ROW missing Cascade/ExteNet ID dropdown value

Author: Paddy Murphy

If a support request comes to investigate why a value is missing from the Cascade/ExteNet ID drop down list in the ROW(right of way) application check that the values listed below are assigned.

Customer configuration through loadsheet

Check the following:

  • Is the right_of_way_element value set to true in the network_element table for the child element?
  • Is there a value assigned for node_id in the network_element table for child element?

Operations Database configuration

Check that there is an entry in the state_cluster table to join the network element cluster to the relevant state – an element will not appear Cascade/ExteNet ID drop down after a state is selected if this is missing.

Example - check for clusters assigned to Pennsylvania

select * from state where abbreviation = 'PA';
select * from state_cluster where state_clusters_id = 39;

If a new entry is required it has be added to the state_cluster join table via a database insert statement.

  • state_clusters_id – State ID
  • cluster_id – Cluster ID

Example Insert Query

insert into state_cluster values(<State ID>,<cluster ID>);
support/row.txt · Last modified: 2021/06/25 10:09 (external edit)