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support:jira_template

This is an old revision of the document!


Created by Loughlin Moore

Below are the details on how to use the chrome extension to apply a template when creating a Jira ticket. There will be less need to clone tickets going forward.

Make sure you are using the latest version of the extension.

If anyone has any questions please let me know.

Follow the below steps to install and import the json file that will contain all the templates you may need.here

You can get the Extension available here

Menu Options to import file

Chrome menu top right Preferences Extensions Select “Details” on the Ticket Template for Jira Extension Extension Options

Show Options and then Share Your Template

You should choose to overwrite Once you upload the Json file you will get the below message Select “Save Options” You should also make sure you select to overwrite the previous text option.

Right-Click Menu

An alternative way of adding a template is available via the right-click menu

Applying Templates to existing tickets

To apply the template to an existing ticket, you should:

  • Copy the contents of the description
  • Right-click and select the template
  • Paste in the details in the relevant areas
support/jira_template.1669717926.txt.gz · Last modified: 2022/11/29 10:32 by 10.91.129.7