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support:dig_portal:restarting_dig_portal
Restarting the Dig Portal
Author: Colm Carew
Please Edit this if you see any errors
- Email the Noc - Check what Anna sends previously (ReleaseManagement@crowncastle.com, FiberDigTeam@crowncastle.com, support@errigal.com)
- Connect to 1a and 1b vis ssh
- Make sure to change your name here where appropriate:
ssh -i '/Users/colmcarew/Dropbox/Errigal Shared Documents/Amazon EC2/prod keys/digportal.pem' -l ubuntu digportal1a ssh -i '/Users/colmcarew/Dropbox/Errigal Shared Documents/Amazon EC2/prod keys/digportal.pem' -l ubuntu digportal1b
- aws.amazon.com/console log in here and check password safe for password
- Top right → Northern California Region → EC2 Section → Load Balancers → Dig Portal Balancer
- Check 1a and 1b links directly in browser
- Remove them from load balancer
- Verify both tickets not parsing tail -f /usr/local/logs/Ticketer.log
- Check Ticketer/quartz/list in browser
- cd /var/tomcat/Ticketer/bin
- ./shutdown.sh
- ps -edf | grep Ticketer
- #check no Ticketer processes are running
- cd /var/tomcat/NocPortal/bin
- ./shutdown.sh
- ps -edf | grep NocPortal
- Start NOC
- tail -f ../logs/catalina.out
- cd /var/tomcat/NocPortal/bin
- ./startup.sh - Do not start both simultaneously
- Exception for saved sessions is fine
- tail -f /usr/local/logs/NocPortal.log
- Hit dig portal 1a and 1b directly and do not log in
- Start 1 ticketer at a time to prevent double email parsing
- cd /var/tomcat/Ticketer/bin/
- ./startup.sh
- tail -f /var/tomcat/Ticketer/logs/catalina.out
- tail -f /usr/local/logs/Ticketer.log
- Hit digportal1a:8083/Ticketer/admin
- Ticketer/quartz/list
- aws.amazon.com/console
- northern california region load balancer dig portal instances
- edit instances
- Pick the 2 running dig portal instance and wait
- Go to load balancer link (http://digportalbalancer-1695191914.us-west-1.elb.amazonaws.com/NocPortal/portal)
If anything goes wrong:
- Chrome developer tools → resources cookies worker 1 or 2
- Keeping logging in verifying - At this point we are done and can email them back saying restart completed
- If having to log in twice
- cd /var/tomcat/NOCPortal/conf
- vi server.xml look for jbmRoot
support/dig_portal/restarting_dig_portal.txt · Last modified: 2021/06/25 10:09 (external edit)