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support:critical_text_management

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[[support:Critical Text Management]]

Two forms of critical notifications exist

1. Critical@errigal.com

2. Watchdog Critical notifications.

A cross-team notification list maintained by https://www.world-text.com/.

- Username is in ErrigalSupport, Password is in the IT Management pwSafe.

Watchdog Critical Notifications

The Send SMS And Email Alert groovlet in https://watchdogs.errigal.com/Ticketer/groovlet/index controls the list of operational team members or US members notified of a watchdog critical text message

support/critical_text_management.1624612196.txt.gz · Last modified: 2021/06/25 10:09 by 127.0.0.1