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resolution_area:watchdog_resolutions:res-w9502
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LinkUpPollerProcessInActive
Level: Critical
Purpose: To let us know if the Link Poller is down on a system
Scenario: This log line is not found in the SnmpManager logs
Total LinkPoller tasks for LinkUpPoller
Resolution: Restart the link poller
Manual Action Steps: Use this link to restart the link poller https:$HANDLER_URL:$PORT/SnmpManager/linkPollerConfiguration/list Hit the Start/Stop IP Connectivity Poller button. Make sure to do this on the link poller handler Normally this is the load balancer, however EXT have link polling on extdb2. If unsure check the thread_config table Auto Clear: This alert will clear when the log line is found
resolution_area/watchdog_resolutions/res-w9502.1625499406.txt.gz · Last modified: 2021/07/05 16:36 by 10.91.120.28