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resolution_area:watchdog_resolutions:res-w9225

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slaGroovletChanged

Level: Critical

Purpose: Alert when the American Tower 'Service Level Agreement' groovlet is changed. User case for watchdog is that changes to the gooovlet were getting reverted automatically.

Scenario: Watchdog concats DB entry for 'Service Level Agreement' and compares to a hardcoded md5sum value.

Resolution: Reach out to Operations team to find if any recent groovlet changes were made.

Manual Action Steps: Update 'Service Level Agreement' to correct version.

Watchdog query

SELECT count(*) FROM ticketer.groovlet g WHERE g.TYPE != 'FORM' AND g.name LIKE 'SERVICE LEVEL AGREEMENT' AND md5(concat(g.id, g.version, g.arguments, g.description, g.groovy_text, g.name, g.`type`, g.arg_description, g.failure_email_address)) != '7e93264a2f07d1a7f46cc18437eb921e'

Auto Clear: Will clear when md5sum does not match hardcoded watchdog value

resolution_area/watchdog_resolutions/res-w9225.1625673386.txt.gz · Last modified: 2021/07/07 16:56 by 10.91.120.28