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resolution_area:watchdog_resolutions:res-w9217
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NocPortalApplicationServerProcessInactive
Level: Critical
Purpose: Checks if the NOC portal service is running on the server.
Scenario: The NOC portal process has stopped running.
Resolution:
Check the NOC portal process - ps -edf | grep NocPortal. Check the logs to see if there are any obvious exceptions. Startup the application if the process isn't running.
Manual Action Steps: Restart the NOC portal application
Auto Clear: When the NOC portal process is running.
resolution_area/watchdog_resolutions/res-w9217.1625489834.txt.gz · Last modified: 2021/07/05 13:57 by 10.91.120.28