Level: Critical

Purpose: Checks if the NOC portal service is running on the server.

Scenario: The NOC portal process has stopped running.

Resolution: Check the NOC portal process - ps -edf | grep -i NocPortal. Check the logs to see if there are any obvious exceptions. Startup the application if the process isn't running.

Manual Action Steps: Restart the NOC portal application

Auto Clear: When the NOC portal process is running.