Level: Critical

Purpose: There was an error in the logs to indicate there's an issue connecting to the SMTP server used for sending emails.

Scenario: SMTP connection has failed.

Resolution: Check the SMTP connection details in the database, groovy grails config file or application.properties. Also, check the servers network.

Manual Action Steps: Check SMTP connectivity details.

Auto Clear: When the logs do not have any SMPT connectivity errors.