Level: Critical

Purpose: This alert tells us when the CAS application server is not found in the server process list

Scenario: CAS is not running or has gone down on a handler

Resolution: Restart the application

Manual Action Steps: Log into the handler and restart cas via the /var/tomcat/cas/bin/startup.sh script.

Alternatively, restart CAS using Ansible ansible-playbook -i ../env-configuration/$ENV/hosts.ini –diff –vault-id @prompt cas.yml -e “actions='stop,start'”

Auto Clear: Alert will clear when process is found