Level: Critical

Purpose: Notify operations that the number of mNET traps from a controller is very high and will affect Snmp Manager Performance

Scenario: Greater than 6000 mNET traps have been received from a mNET Controller in the last hour. The count query is run every 30 minutes and returns the top 5 mNET traps.

Resolution: Add trap ignore rule & inform ExteNet that this been completed due to an excessive amount of mNET traps.

Manual Action Steps: Add trap ignore rule, trap OID and IP Address are in the alert. https://nocportal.extenetsystems.com/SnmpManager/trapKnowledgeManagement/TrapIgnore

select
  count(*) as count, ip_address as ip, name_oid as oid, name
from
  snmp_manager.trap
where
  name_oid like '.1.3.6.1.4.1.35805%'
  and (date > (now() - interval 1 hour)) group by 2,3 order by 1 desc limit 5;

Auto Clear: Will clear when when trap count for controller goes below 6000