Author: Michelle McCausland

The company configuration settings can be found in the Noc portal admin area (from the Noc portal home page click on manage account):

To add a new company config, click on New CompanyConfig and you will be presented with the following:

• Company Name - Name of the company to which this configuration will belong
• SNMP Config - Usually select the default SNMP configuration from the dropdown
• Ticketer Config - Select the ticketer configuration from the dropdown
• Dig Portal Config - left blank
• Layout Theme - You can choose the theme which you wish to have displayed here
• Noc Email Address - Email address of associated NOC
• Noc Contact Number - Contact number of associated NOC
• Reporting Manager URL - URL of reporting manager
• SNMP Manager URL - URL of SNMP manager
• Ticketer URL - URL of ticketer
• Welcome Message - The welcome message that displays on the homepage of the NOC portal
• Update Interval in Seconds - How often the NOC portal display will refresh
• Branded Image - If there is a logo/image you wish to have associated with this company config you can choose it here from the dropdown menu
• Public URL - The public URL associated with this company config
• Noc Legend - The default noc legend you wish to be associated with this company config
• Sales Legend - The default sales legend you wish to be associated with this company config
• Marker Color Config - You can select the color of the company config marker here from the dropdown
• Ems Cluster Url – URL template for cluster view in EMS
• Ems Network Group Url – URL template for network group view in EMS
• Ems Ne Url – URL template for network element (Hub/Node) view in EMS
• Pm Workflow – The associated pm workflow configuration for this company configuration. This can be selected from the dropdown. The steps for creating a new pmworkflow and assigning statuses to this workflow are available on the preceding pages.
• Activate Server Push – (DIG Portal Functionality) When checked this removes cleared tickets from the list – has no impact on functionality in the NOC Portal but may cause issues if checked.
• Overlays - To add a map overlay click Add MapOverlay and select accordingly
• Show Off Air in CM – Default to show Off-Air element in CM view
• Show Off Air in PM – Default to show Off-Air element in PM view
• Users - To add a user click Add ShiroUser and select accordingly

Once you are finished filling in the data click the Create button to create the new Company Config.

• Where can you create a new company config?
• Outline the steps required to change the default welcome message for a specific company config
• Outline the steps required to update the logo/ branded imaged for a specific company config