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onboarding:nocportal:adding_attachments_to_network_elements_with_portal_knowledge_base
Adding Attachments To Network Elements
Author: Anna Dowling
In the Noc Portal, you can upload an attachment to an element. The following steps outline how to do this:
- Select a cluster from the dropdown:
- Find the network element you wish to upload the attachment to using the search option:
- Once you have located the element and opened the pop up containing ticket and alarm information, scroll to the bottom of that display box. There you will the Attachments section:
- To upload a new attachment click Add Attachment to System. When you click this it will bring you to the controller page to create and upload the new attachment:
- Click create to upload the attachment and create the database entry for this attachment.
- Now navigate back to the dialog box for the element and click the Attach to this Element button. This will present you with the controller page which will assign the attachment to the element.
- Select the attachment that you created from the list and click UpdateAttachment:
- The attachment has now been uploaded and linked to this element. In order to verify this, refresh the dialog box, scroll down to the Attachments section and verify that the attachment is displaying here instead of saying no attachments.
- Download the attachment and verify that it matches what was previously uploaded:
Self-Assessment
Follow the steps outlined above to upload an attachment to a network element of your choice in the errigal qa environment for the Noc Portal.
onboarding/nocportal/adding_attachments_to_network_elements_with_portal_knowledge_base.txt · Last modified: 2021/06/25 10:09 (external edit)





