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idmsapplications:dig_portal:restarting_dig_portal

Restarting the Dig Portal

Author: Colm Carew

Please Edit this if you see any errors

  • Email the Noc - Check what Anna sends previously (ReleaseManagement@crowncastle.com, FiberDigTeam@crowncastle.com, support@errigal.com)
  • Connect to 1a and 1b vis ssh
  • Make sure to change your name here where appropriate:
ssh -i '/Users/colmcarew/Dropbox/Errigal Shared Documents/Amazon EC2/prod keys/digportal.pem' -l ubuntu digportal1a
ssh -i '/Users/colmcarew/Dropbox/Errigal Shared Documents/Amazon EC2/prod keys/digportal.pem' -l ubuntu digportal1b
  • aws.amazon.com/console log in here and check password safe for password
  • Top right → Northern California Region → EC2 Section → Load Balancers → Dig Portal Balancer
  • Check 1a and 1b links directly in browser
  • Remove them from load balancer
  • Verify both tickets not parsing tail -f /usr/local/logs/Ticketer.log
  • Check Ticketer/quartz/list in browser
  • cd /var/tomcat/Ticketer/bin
  • ./shutdown.sh
  • ps -edf | grep Ticketer
  • #check no Ticketer processes are running
  • cd /var/tomcat/NocPortal/bin
  • ./shutdown.sh
  • ps -edf | grep NocPortal
  • Start NOC
  • tail -f ../logs/catalina.out
  • cd /var/tomcat/NocPortal/bin
  • ./startup.sh - Do not start both simultaneously
  • Exception for saved sessions is fine
  • tail -f /usr/local/logs/NocPortal.log
  • Hit dig portal 1a and 1b directly and do not log in
  • Start 1 ticketer at a time to prevent double email parsing
  • cd /var/tomcat/Ticketer/bin/
  • ./startup.sh
  • tail -f /var/tomcat/Ticketer/logs/catalina.out
  • tail -f /usr/local/logs/Ticketer.log
  • Hit digportal1a:8083/Ticketer/admin
  • Ticketer/quartz/list

If anything goes wrong:

  • Chrome developer tools → resources cookies worker 1 or 2
  • Keeping logging in verifying - At this point we are done and can email them back saying restart completed
  • If having to log in twice
  • cd /var/tomcat/NOCPortal/conf
  • vi server.xml look for jbmRoot
idmsapplications/dig_portal/restarting_dig_portal.txt · Last modified: 2021/06/25 10:09 (external edit)