Two forms of critical notifications exist
1. Critical@errigal.com
2. Watchdog Critical notifications.
A cross-team notification list maintained by https://www.world-text.com/.
- Username is in ErrigalSupport, Password is in the IT Management pwSafe.
As of 30/MAY/2024, we are using world text for critical texts only
Watchdog Critical Notifications
The “Send SMS And Email Alert” groovlet in https://watchdogs.errigal.com/Ticketer/groovlet/index controls the list of operational team members or US members notified of a watchdog critical text message