Level: Critical

Purpose: This alert informs that the Performance Sync Task has not run for the previous day.

Scenario: The SnmpManager instance on which the syncs are configured to run on was down on the previous day.

select * from thread_config where type = 'PERFORMANCE_DISCOVERY';

should return a handler on which the watchdog was triggered.

Resolution: Check the state of the instance and if it is in order, run the following:

grep "inbound.PerformanceDiscoveryTask" ~/logs/grails/SnmpManager.log

to verify if the task has been run today.

Manual Action Steps: If the SnmpManager instance is down, restart the instance. If the thread config entry is missing or references the wrong handler then the watchdog might be on the wrong handler or the configuration could have changed.

Auto Clear: This will auto-clear two days after the occurrence if the configuration is correct and the application is running correctly.