Level: Critical

Purpose: Checks if the reporting manager service is running on the server.

Scenario: The reporting manager process has stopped running.

Resolution: Check the reporting manager process - ps -edf | grep -i ReportingManager. Check the logs to see if there are any obvious exceptions. Startup the application if the process isn't running.

Manual Action Steps: Restart the reporting manager application

Auto Clear: When the reporting manager process is running.