GisIntegrationError

Level: Critical

Purpose: This Watchdog picks up if the GIS Intergration has reported an error during the automated data import. If it has it will leave a line in the log. GIS Integration is responsible for handling API calls to transfer KMZ files from specified endpoints to the NOC Portal.

The application is ExteNet specific.

Scenario: Checks the logs at /var/spring-boot/gis_integration/gis_integration.log for Error occurred during automated data import

Resolution:

GIS_Integration runs on a scheduler, if the intergration has failed then it is possible it has failed one of 2 spots. Since the error is in the logs, we can assume all is well with the application itself. Instead we must ensure that: 1. The NOC Portal is running and reachable. 2. The endpoint that gis_integration calls, likely ArcGIS, is possibly down or can't be reached.

Manual Action Steps:

See if the NOC Portal is running. Check the logs at /var/spring-boot/gis_integration/gis_integration.log

At the moment, GIS_Integration isn't in use.

Auto Clear: The alert will clear after about 30 mins if the error hasn't repeated. The watchdog only checks back 30 minutes in the logs for the line.