KlaDigiModemSitesDown

Level: Critical

Purpose: Alert that over 90% of all the KLA Digi Modems, which are our gateway into KLA Site, are unavailable. This is the count for the number of Digi Modems that are offline.

Scenario: 90% of DigiModems have gone off line.

Resolution: Contact KLA and escalate. Very little can be done from Errigal's side. We can report the problem to Verizon and KLA to raise a ticket with them for them to repair it. This is likely caused by a Verizon outage.

Manual Action Steps: None currently

Auto Clear: Yes if the number of Digi responses without a HTTP 200 code is lower than 90%.