Table of Contents
Administration: Company Configuration
Author: Michelle McCausland
Introduction
The company configuration settings can be found in the Noc portal admin area (from the Noc portal home page click on manage account):
Adding a new company config
To add a new company config, click on New CompanyConfig and you will be presented with the following:
- Company Name - Name of the company to which this configuration will belong
- SNMP Config - Usually select the default SNMP configuration from the dropdown
- Ticketer Config - Select the ticketer configuration from the dropdown
- Dig Portal Config - left blank
- Layout Theme - You can choose the theme which you wish to have displayed here
- Noc Email Address - Email address of associated NOC
- Noc Contact Number - Contact number of associated NOC
- Reporting Manager URL - URL of reporting manager
- SNMP Manager URL - URL of SNMP manager
- Ticketer URL - URL of ticketer
- Welcome Message - The welcome message that displays on the homepage of the NOC portal
- Update Interval in Seconds - How often the NOC portal display will refresh
- Branded Image - If there is a logo/image you wish to have associated with this company config you can choose it here from the dropdown menu
- Public URL - The public URL associated with this company config
- Noc Legend - The default noc legend you wish to be associated with this company config
- Sales Legend - The default sales legend you wish to be associated with this company config
- Marker Color Config - You can select the color of the company config marker here from the dropdown
- Ems Cluster Url – URL template for cluster view in EMS
- Ems Network Group Url – URL template for network group view in EMS
- Ems Ne Url – URL template for network element (Hub/Node) view in EMS
- Pm Workflow – The associated pm workflow configuration for this company configuration. This can be selected from the dropdown. The steps for creating a new pmworkflow and assigning statuses to this workflow are available on the preceding pages.
- Activate Server Push – (DIG Portal Functionality) When checked this removes cleared tickets from the list – has no impact on functionality in the NOC Portal but may cause issues if checked.
- Overlays - To add a map overlay click Add MapOverlay and select accordingly
- Show Off Air in CM – Default to show Off-Air element in CM view
- Show Off Air in PM – Default to show Off-Air element in PM view
- Users - To add a user click Add ShiroUser and select accordingly
Once you are finished filling in the data click the Create button to create the new Company Config.
Self Assessment
- Where can you create a new company config?
- Outline the steps required to change the default welcome message for a specific company config
- Outline the steps required to update the logo/ branded imaged for a specific company config