Restarting the Dig Portal

Author: Colm Carew

Please Edit this if you see any errors

• Email the Noc - Check what Anna sends previously (ReleaseManagement@crowncastle.com, FiberDigTeam@crowncastle.com, support@errigal.com)

• Connect to 1a and 1b vis ssh
• Make sure to change your name here where appropriate:

ssh -i '/Users/colmcarew/Dropbox/Errigal Shared Documents/Amazon EC2/prod keys/digportal.pem' -l ubuntu digportal1a
ssh -i '/Users/colmcarew/Dropbox/Errigal Shared Documents/Amazon EC2/prod keys/digportal.pem' -l ubuntu digportal1b

• aws.amazon.com/console log in here and check password safe for password
• Top right → Northern California Region → EC2 Section → Load Balancers → Dig Portal Balancer
• Check 1a and 1b links directly in browser
• Remove them from load balancer

• Verify both tickets not parsing tail -f /usr/local/logs/Ticketer.log
• Check Ticketer/quartz/list in browser
• cd /var/tomcat/Ticketer/bin
• ./shutdown.sh
• ps -edf | grep Ticketer
• #check no Ticketer processes are running

• cd /var/tomcat/NocPortal/bin
• ./shutdown.sh
• ps -edf | grep NocPortal
• Start NOC
• tail -f ../logs/catalina.out
• cd /var/tomcat/NocPortal/bin
• ./startup.sh - Do not start both simultaneously
• Exception for saved sessions is fine
• tail -f /usr/local/logs/NocPortal.log

• Hit dig portal 1a and 1b directly and do not log in
• Start 1 ticketer at a time to prevent double email parsing
• cd /var/tomcat/Ticketer/bin/
• ./startup.sh
• tail -f /var/tomcat/Ticketer/logs/catalina.out
• tail -f /usr/local/logs/Ticketer.log
• Hit digportal1a:8083/Ticketer/admin
• Ticketer/quartz/list

• aws.amazon.com/console
• northern california region load balancer dig portal instances
• edit instances
• Pick the 2 running dig portal instance and wait
• Go to load balancer link (http://digportalbalancer-1695191914.us-west-1.elb.amazonaws.com/NocPortal/portal)

If anything goes wrong:

• Chrome developer tools → resources cookies worker 1 or 2
• Keeping logging in verifying - At this point we are done and can email them back saying restart completed
• If having to log in twice
• cd /var/tomcat/NOCPortal/conf
• vi server.xml look for jbmRoot