====== Managing RDS Maintenances ====== Author: Michelle McCausland ===== Introduction ===== This page was created to provide a resource which documents the process involved in managing an RDS maintenance with AWS. An example of this request was carried out as part of [[https://errigal.atlassian.net/browse/SUPPORT-455|SUPPORT-455]] ---- ===== AWS Emails ===== When an RDS maintenance window is approaching, we will be notified by ec2@errigal.com. The email will contain something similar to the following: We are contacting you to inform you that one or more of your Amazon RDS DB instances is scheduled to receive system upgrades during your maintenance window between July 19 2:00 PM PDT to July 26 2:00 PM PDT. ---- ===== What is required? ===== An internal support ticket should be created to: - Investigate the affected resource and to schedule the maintenance window for a suitable time where little/no activity is taking place on the system. - To monitor this maintenance when it is taking place. - To ensure all functionality is restored following the maintenance. ---- ===== Useful Resources ===== Some useful resources for RDS maintenance: * [[http://docs.aws.amazon.com/AmazonRDS/latest/UserGuide/USER_UpgradeDBInstance.Maintenance.html|Amazon RDS Maintenance]] * [[https://aws.amazon.com/premiumsupport/knowledge-center/rds-required-maintenance/|Minimize downtime during required RDS maintenance]]