===== Re-Insert Ticket Form =====

A customer sometimes asks for a deleted NOC Form to be re-added to a ticket.

When a form is deleted an active boolean in the ticket_change table is set to false.  

The steps to re-add a form are:
  * Find the relevant ticket_change ID using the ticket_id field and contents field to identity correct form.
  * Update the tickt_change entries active boolean to 1.
  * Refresh ticket and deleted form should be visible.


Example Queries: 

  select * from ticket_change where ticket_id = <ticket ID> and contents like 'ExteNet NOC%';  
  update ticket_change set active = 1 where id = <ticket_change ID>;