=====TicketerApplicationServerProcessInactive=====

**Level:** __Critical__ 



**Purpose:** Alerts if the Ticketer application stops running.

**Scenario:** Ticketer is not running on server.

**Resolution:** Verify that Ticketer application is running, check logs for exceptions, & restart if required.

**Manual Action Steps:** Check if application is running
   ps -edf | grep -i ticketer
   
Example restart of Ticketer on apps1 ironman, replace ironman with correct server and handler
   ansible-playbook -i ../env-configuration/ironman/hosts.ini ticketer.yml --vault-id @prompt -e"actions='stop,start'" --limit apps1

**Auto Clear:** Will clear when Ticketer application is running.