=====MnetNoTrapsReceived=====

**Level:** Major


**Purpose:** Notify operations no mNET traps have been received in the last couple of hours.

**Scenario:** No mNET traps have been received in the previous 4 hours.

  

**Resolution:**
Verify that the OpenVPN client is running on the ExteNet load balancer. If you can confirm that OpenVPN client is running inform ExteNet that no mNET traps have been received.

**Manual Action Steps:**

Check if OpenVPN service is running on load balancer
  ps -edf | grep openvpn
  
Start OpenVPN Client if it is not running
  sudo service openvpn start
  
Confirm that the tun0 interface exists on load balancer
  ifconfig tun0
  
 
**Auto Clear:** Will clear when when greater than 0 traps are received in previous 4 hours.