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====== Managing RDS Maintenances ======

Author: Michelle McCausland

===== Introduction =====

This page was created to provide a resource which documents the process involved in managing an RDS maintenance with AWS.

An example of this request was carried out as part of [[https://errigal.atlassian.net/browse/SUPPORT-455|SUPPORT-455]]

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===== AWS Emails =====

When an RDS maintenance window is approaching, we will be notified by ec2@errigal.com.

The email will contain something similar to the following:

<code>We are contacting you to inform you that one or more of your Amazon RDS DB instances is scheduled to receive system upgrades 
during your maintenance window between July 19 2:00 PM PDT to July 26 2:00 PM PDT.
</code>

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===== What is required? =====

An internal support ticket should be created to:

  - Investigate the affected resource and to schedule the maintenance window for a suitable time where little/no activity is taking place on the system.
  - To monitor this maintenance when it is taking place.
  - To ensure all functionality is restored following the maintenance.

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===== Useful Resources =====

Some useful resources for RDS maintenance:

  * [[http://docs.aws.amazon.com/AmazonRDS/latest/UserGuide/USER_UpgradeDBInstance.Maintenance.html|Amazon RDS Maintenance]]
  * [[https://aws.amazon.com/premiumsupport/knowledge-center/rds-required-maintenance/|Minimize downtime during required RDS maintenance]]

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