Internal Errigal Collaboration Wiki

This page is read only. You can view the source, but not change it. Ask your administrator if you think this is wrong.

=====ClientAlarmPollerInactive=====

**Level:** __Critical__ 


**Purpose:** Alerts if client active alarm poller in the SNMP Manager has stopped running; this is used to update the Node Monitor.

**Scenario:** If the following is missing from the SNMP Manager logs in the previous 10 minutes 'CLIENT ACTIVE ALARM POLLER IS ALIVE:'

**Resolution:** Restart Client active alarm poller using Remote Discovery Script

**Manual Action Steps:** Run the following in a remote discovery script on the affected handler
   import com.errigal.snmpmanager.threads.pollers.*
   ClientActiveAlarmPoller.CLIENT_ACTIVE_ALARM_POLLER.run()
   
If this does not work an Snmp Manager restart will be required and customer will have to be informed of restart.


**Auto Clear:** Will clear when 'CLIENT ACTIVE ALARM POLLER IS ALIVE:' appears in the SNMP Manager logs

Sidebar

Internal Errigal Collaboration Wiki

User Tools

Site Tools

Page Tools