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toolsandtechnologies:managing_rds_maintenances [2017/07/28 12:58] – created mmcctoolsandtechnologies:managing_rds_maintenances [2021/06/25 10:09] (current) – external edit 127.0.0.1
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 +====== Managing RDS Maintenances ======
  
 +Author: Michelle McCausland
 +
 +===== Introduction =====
 +
 +This page was created to provide a resource which documents the process involved in managing an RDS maintenance with AWS.
 +
 +An example of this request was carried out as part of [[https://errigal.atlassian.net/browse/SUPPORT-455|SUPPORT-455]]
 +
 +----
 +
 +===== AWS Emails =====
 +
 +When an RDS maintenance window is approaching, we will be notified by ec2@errigal.com.
 +
 +The email will contain something similar to the following:
 +
 +<code>We are contacting you to inform you that one or more of your Amazon RDS DB instances is scheduled to receive system upgrades 
 +during your maintenance window between July 19 2:00 PM PDT to July 26 2:00 PM PDT.
 +</code>
 +
 +----
 +
 +===== What is required? =====
 +
 +An internal support ticket should be created to:
 +
 +  - Investigate the affected resource and to schedule the maintenance window for a suitable time where little/no activity is taking place on the system.
 +  - To monitor this maintenance when it is taking place.
 +  - To ensure all functionality is restored following the maintenance.
 +
 +----
 +
 +===== Useful Resources =====
 +
 +Some useful resources for RDS maintenance:
 +
 +  * [[http://docs.aws.amazon.com/AmazonRDS/latest/UserGuide/USER_UpgradeDBInstance.Maintenance.html|Amazon RDS Maintenance]]
 +  * [[https://aws.amazon.com/premiumsupport/knowledge-center/rds-required-maintenance/|Minimize downtime during required RDS maintenance]]