Differences

This shows you the differences between two versions of the page.

--- support:weekly_reports [2023/06/21 12:43] – 10.91.129.7
+++ support:weekly_reports [2023/11/07 14:40] (current) – [Step 1: Export Ticket Data] 10.91.120.100
@@ Line 4: / Line 4: @@
-https://drive.google.com/drive/u/0/folders/1R_EqMTBgzt4kEx-TStLpCx2KmvXDWZAi
 ===== Step 1: Export Ticket Data =====
@@ Line 14: / Line 14: @@
 __**Internal Tickets (Jira)**__
-Bookmark this Jira filter
+Bookmark this Jira filter. Export it with the "filter fields" option
 [[https://errigal.atlassian.net/issues/?filter=18199|Weekly Report All Internal Tickets ( 2 weeks of Resolved/Closed)]]
@@ Line 21: / Line 21: @@
 ===== Step 2: Update The Ticket Files =====
-[[https://drive.google.com/drive/u/0/folders/1R_EqMTBgzt4kEx-TStLpCx2KmvXDWZAi|Ticket Files Folder]]
+[[https://drive.google.com/drive/u/0/folders/1R_EqMTBgzt4kEx-TStLpCx2KmvXDWZAi|Ticket Files Folder and How to docs]]
   * Update the 2 Ticket google sheets located in the Ticket File folder with the data from their corresponding report.
-  * Each Sheet will autorun a Macro that will clear the sheet of last week's data, select yes when prompted.
+  * Each Sheet will autorun a Macro that will clear the sheet of last week's data, you must select yes when prompted as this will also date stamp the sheet.
   * Paste in data from the report into cell A1. Before pasting make sure that all columns with hash symbols are adjusted so data is visible.

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