Differences

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--- support:support_process_overview_internal [2023/03/01 17:22] – 10.91.129.77
+++ support:support_process_overview_internal [2023/03/01 17:23] (current) – 10.91.129.77
@@ Line 10: / Line 10: @@
 Integration tickets would also be opened in this queue, however, they follow their own format.
-**NB** Application Support Tickets are Non-R&D, you will not be able to progress a ticket unless you have Not Applicable selected for the R&D field.
+**Please note** Application Support Tickets are Non-R&D, you will not be able to progress a ticket unless you have 'Not Applicable' selected for the R&D field.
 __Ops Dev__

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