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--- support:start [2023/01/30 09:53] – 10.91.110.100
+++ support:start [2025/02/10 12:55] (current) – 10.91.120.100
@@ Line 5: / Line 5: @@
   * [[SupportRequestPage:support_request|Support Request Application]]
   * [[:scottypromain|ScottyPro]]
-  * [[supportrequestpage:supportrequestpageticket_management|Ticket Management]]
+  * [[supportrequestpage:supportrequestpageticket_management|Customer Ticket Management]]
-  * [[support:Support Process Overview|Support Process Overview ( Customer Tickets)]]
+  * [[support:Support Process Overview_Internal|Internal Tickets]]
-  * [[support:Support Process Overview_Internal|Support Process Overview ( Internal Tickets)]]
+  * [[support:Jira Template|Jira Template]]
-  * [[:opsdev|Support Process Overview (Ops_Dev Process)]]
+  * [[:opsdev|Ops_Dev Process]]
   * [[Support and Watchdog Rota]]
   * [[support:Dealing With Emails|Dealing With Emails]]
-  * [[support:Jira Template|Jira Template]]
   * [[support:importantdistro|Important email Groups/Addresses]]
-  * [[scottyprosupport_reports|ScottyPro Support Reports]]
+  * [[support:weekly_reports|The Weekly Report]]
@@ Line 28: / Line 26: @@
   * [[support:remote ticket |Remote Ticketing]]
   * [[support:Critical Text Management]]
-  * <del>[[Extenet Approval Process - Feb 2018]]</del>
+  * [[https://docs.google.com/document/d/1fjMmvZi-UF7S6t-0JMnxD5Q313W8viuWKfpVQO00C2g/edit|Loughlin Handover]]
+  * [[https://docs.google.com/spreadsheets/d/12CBlFBb9X27O4Ic4P8twzBQZqsMNanhT4Z0gUHoFD-4/edit?usp=sharing|Loughlin Notes]]
+**Customer**
+  * [[support:Customer Wireguard Configuration|Customer Wireguard Configuration]]
+** Tableau Cloud **
+  * [[https://docs.google.com/document/d/1thi1gZyukajFJp2inekyra5dd2RqMp1fCGpX4zv6GhM/edit?tab=t.0|User Groups and Permissions]]

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