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--- support:dealing_with_emails [2022/07/22 16:11] – 10.91.129.11
+++ support:dealing_with_emails [2023/02/15 15:19] (current) – [Emails relating to existing Tickets] 10.91.110.100
@@ Line 50: / Line 50: @@
 ----
+===== Emails relating to existing Tickets =====
+You should add any email that relates to an existing ticket to the ticket it references. You must use the "Related Email" Form.
+----
 ==== Some Useful Email Addresses: ====
@@ Line 67: / Line 74: @@
 {{ :support:emails.pptx | Dealing with Emails - Michelle McCausland}}
-[[https://errigal.webex.com/errigal/ldr.php?RCID=521dae9e8c0ae1bde8d303fced10bc8f|Webex Recording]]
+<del>[[https://errigal.webex.com/errigal/ldr.php?RCID=521dae9e8c0ae1bde8d303fced10bc8f|Webex Recording]]
+</del>

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