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--- support:critical_text_management [2020/10/13 10:02] – created 10.91.120.28
+++ support:critical_text_management [2024/05/30 15:11] (current) – 10.91.120.100
@@ Line 1: / Line 1: @@
+====== [[support:Critical Text Management]] ======
+Two forms of critical notifications exist
+. Critical@errigal.com
+. Watchdog Critical notifications.
+A cross-team notification list maintained by [[https://www.world-text.com/]].
+- Username is in ErrigalSupport, Password is in the IT Management pwSafe.
+As of 30/MAY/2024, we are using world text for critical texts only
+Watchdog Critical Notifications
+The "Send SMS And Email Alert" groovlet in [[https://watchdogs.errigal.com/Ticketer/groovlet/index]] controls the list of operational team members or US members notified of a watchdog critical text message

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