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--- support:add_new_mdc_sync [2022/10/07 09:14] – 10.91.110.100
+++ support:add_new_mdc_sync [2023/06/22 15:54] (current) – 10.91.110.100
@@ Line 12: / Line 12: @@
 RDF database server is defined in ansible env_configuration under [rdf-db] group in the hosts.ini file.
+==== Verify you can do a SNMP Walk on device ====
+The majority of syncs use snmp, verify you can do a snmp walk before proceeding.
+See example snmp walk commands for common technologies below. Remove SNMP port if it is not required.
+=== IONE ===
+  snmpwalk -c public -v1 152.44.175.18:1616 .1.3.6.1.4.1.331
+=== Teko V4 ===
+  snmpwalk -v1 -c admins 50.229.75.130:1616 .1.3.6.1.4.1.6626.6000
+=== SOLID REL6 ===
+  snmpwalk -c public -v1 166.144.210.28:8002 .1.3.6.1.4.1.35043
 ==== Snmp Manager Steps ====
 An entry is required  in the discovery_profile table with the correct port number and read/write community for device.
@@ Line 84: / Line 96: @@
+=== Ping Latency Widget is blank ===
+Syncs are running but Ping Latency widget is blank.
+{{:support:blank_ping_latency_layout.png?400|}}
+The network_element.discovered_name of the Controller needs to match the name in widget.
+In the example above the discovered_name should be "solid_controller"

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