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support:add_new_mdc_sync [2022/10/06 17:16] – [MDC Syncs Setup Instructions] 10.91.110.100support:add_new_mdc_sync [2023/06/22 15:54] (current) – 10.91.110.100
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 Performance and Configuration syncs need to be set up to populate widgets in EMS-Nova. Performance and Configuration syncs need to be set up to populate widgets in EMS-Nova.
 Instruction below are for a SEO environment where snmp port forwarding is used. Instruction below are for a SEO environment where snmp port forwarding is used.
-You will still need to verify the snmp port is correct where port forwarding is not used. +You will still need to verify the snmp settings are correct where port forwarding is not used.
-Syncs are set up at the controller level. +
-Before you start you will need a connection to the rdf database. +
-  +
-RDF database server set in ansible under [rdf-db] group in the hosts.ini file. +
- +
-==== Overview ==== +
-Performance and Configuration syncs need to be set up to populate widgets in EMS-Nova. +
-Instruction below are for a SEO environment where snmp port forwarding is used. +
-You will still need to verify the snmp port is correct where port forwarding is not used.+
 Syncs are set up at the controller level. Syncs are set up at the controller level.
 Before you start you will need a connection to the rdf database. Before you start you will need a connection to the rdf database.
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 RDF database server is defined in ansible env_configuration under [rdf-db] group in the hosts.ini file. RDF database server is defined in ansible env_configuration under [rdf-db] group in the hosts.ini file.
  
 +==== Verify you can do a SNMP Walk on device ====
 +The majority of syncs use snmp, verify you can do a snmp walk before proceeding.
 +See example snmp walk commands for common technologies below. Remove SNMP port if it is not required.
  
 +=== IONE ===
 +  snmpwalk -c public -v1 152.44.175.18:1616 .1.3.6.1.4.1.331
 +  
 +=== Teko V4 ===
 +  snmpwalk -v1 -c admins 50.229.75.130:1616 .1.3.6.1.4.1.6626.6000
 +  
 +=== SOLID REL6 ===
 +  snmpwalk -c public -v1 166.144.210.28:8002 .1.3.6.1.4.1.35043
 +  
 ==== Snmp Manager Steps ==== ==== Snmp Manager Steps ====
 An entry is required  in the discovery_profile table with the correct port number and read/write community for device. An entry is required  in the discovery_profile table with the correct port number and read/write community for device.
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 === Config errors === === Config errors ===
 Sync entries are appearing in the failed_task due to Max tries exceeded... Sync entries are appearing in the failed_task due to Max tries exceeded...
-Check the orginal_request JSON data in the orchestrator.failed_task table and verify the values are correct. See example successful request below:+Check the orginal_request JSON data in the orchestrator.failed_task table and verify the values are correct. See example of a successful request below:
  
   {"tags":{"entryPointId":"23755"},"httpCredentials":{"useHttps":false,"internalPort":8000,"externalPort":8000},"snmpCredentials":{"snmpVersion":"2","readCommunity":"public","writeCommunity":"private","internalPort":8001,"externalPort":8001},"sshCredentials":{"internalPort":8000,"externalPort":8000},"host":"166.144.206.175","port":8000,"technology":"ANDREWS_IONE","technologyVersion":"mdc2.8.3.13","requester":"SCO_Customer","requesterSite":"sco_site","discoveryType":"CONFIGURATION","timeout":300000,"payload":[],"priority":5}   {"tags":{"entryPointId":"23755"},"httpCredentials":{"useHttps":false,"internalPort":8000,"externalPort":8000},"snmpCredentials":{"snmpVersion":"2","readCommunity":"public","writeCommunity":"private","internalPort":8001,"externalPort":8001},"sshCredentials":{"internalPort":8000,"externalPort":8000},"host":"166.144.206.175","port":8000,"technology":"ANDREWS_IONE","technologyVersion":"mdc2.8.3.13","requester":"SCO_Customer","requesterSite":"sco_site","discoveryType":"CONFIGURATION","timeout":300000,"payload":[],"priority":5}
  
  
 +=== Ping Latency Widget is blank ===
 +Syncs are running but Ping Latency widget is blank.
  
 +{{:support:blank_ping_latency_layout.png?400|}}
  
 +The network_element.discovered_name of the Controller needs to match the name in widget.
 +In the example above the discovered_name should be "solid_controller"
  
  
support/add_new_mdc_sync.1665072965.txt.gz · Last modified: 2022/10/06 17:16 by 10.91.110.100

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