Differences

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--- resolution_area:watchdog_resolutions:res-w9702 [2021/06/25 10:09] – external edit 127.0.0.1
+++ resolution_area:watchdog_resolutions:res-w9702 [2021/12/23 16:41] (current) – 10.91.120.28
@@ Line 1: / Line 1: @@
 =====generalTrapSummaryCreationInactive=====
-**Level:** __Critical__
+**Level:** __Critical__ FIXME
-**Purpose:**
+**Purpose:** Notify operations that generalTrapSummary creation has stopped.
 **Scenario:**
+No generalTrapSummary entries have been created in the previous 5 minutes.
 **Resolution:**
+Will clear when new general trap summary entries are created.
 **Manual Action Steps:**
+Run the following query to check general trap summary creation
+<code>select count(*) from general_trap_summary where received_date > now() - interval 5 minute;</code>
+Tail the SnmpManager logs to check for exception.
+This may not be an issue on environments that do not receive a lot of traps.
 **Auto Clear:**
+Yes

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