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--- resolution_area:watchdog_resolutions:res-w9502 [2021/06/25 10:09] – external edit 127.0.0.1
+++ resolution_area:watchdog_resolutions:res-w9502 [2022/03/06 10:43] (current) – 10.91.120.28
@@ Line 1: / Line 1: @@
 =====LinkUpPollerProcessInActive=====
-**Level:** __Critical__
+**Level:** __Critical__ FIXME
-**Purpose:**
+**Purpose:** To let us know if the Link Poller is down on a system
-**Scenario:**
+**Scenario:** This log line is not found in the SnmpManager logs <WRAP center round box 60%>
+Total LinkPoller tasks for LinkUpPoller
+</WRAP>
-**Resolution:**
-**Manual Action Steps:**
+**Resolution:** Restart the link poller
-**Auto Clear:**
+**Manual Action Steps:**
+Use this link to restart the link poller https://$HANDLER_URL:$PORT/SnmpManager/linkPollerConfiguration/list
+Hit the //Start/Stop IP Connectivity Poller// button.
+**Make sure to do this on the link poller handler** Normally this is the load balancer, however EXT have link polling on extdb2. If unsure check the thread_config table
+Use this to help
+''
+    select *
+    from snmp_manager.thread_config tc
+    where tc.`type` like "IP_CONNECTIVITY"
+''
+**Auto clear:** This alert will clear when the log line is found

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