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resolution_area:watchdog_resolutions:res-w9304

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resolution_area:watchdog_resolutions:res-w9304 [2021/06/25 10:09] – external edit 127.0.0.1resolution_area:watchdog_resolutions:res-w9304 [2021/07/05 14:09] (current) 10.91.120.28
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 =====PotentialHandlerDeath===== =====PotentialHandlerDeath=====
  
-**Level:** __Critical__+**Level:** __Critical__ FIXME
  
  
 **Purpose:** **Purpose:**
 +Checks if the handler is about to be removed from the active handlers in the ''snmp_manager.thread_config'' table.
  
 **Scenario:** **Scenario:**
 +The logs show the following error message in the last 10 minutes: ''Timeout: Pool empty. Unable to fetch a connection''
  
 **Resolution:** **Resolution:**
 +The handlers SNMP manager may need a restart. Run the outage scripts before the restart to help investigate further after it is resolved.
  
 **Manual Action Steps:** **Manual Action Steps:**
 +Restart SNMP manager.
  
 **Auto Clear:** **Auto Clear:**
 +When the logs do not have the above error for more than 10 minutes.
  
resolution_area/watchdog_resolutions/res-w9304.1624612196.txt.gz · Last modified: 2021/06/25 10:09 by 127.0.0.1