Differences

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--- resolution_area:watchdog_resolutions:res-w9217 [2021/06/29 17:02] – btobin
+++ resolution_area:watchdog_resolutions:res-w9217 [2021/07/05 13:58] (current) – 10.91.120.28
@@ Line 6: / Line 6: @@
 **Purpose:**
+Checks if the NOC portal service is running on the server.
 **Scenario:**
+The NOC portal process has stopped running.
 **Resolution:**
+Check the NOC portal process - ''ps -edf | grep -i NocPortal''. Check the logs to see if there are any obvious exceptions. Startup the application if the process isn't running.
 **Manual Action Steps:**
+Restart the NOC portal application
 **Auto Clear:**
+When the NOC portal process is running.

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