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resolution_area:watchdog_resolutions:res-w9211

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resolution_area:watchdog_resolutions:res-w9211 [2021/07/07 15:44] 10.91.120.28resolution_area:watchdog_resolutions:res-w9211 [2021/07/07 15:44] (current) 10.91.120.28
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 **Scenario:** Alert is received when the following appears in the Ticketer logs: 'Invalid Email Recipients' **Scenario:** Alert is received when the following appears in the Ticketer logs: 'Invalid Email Recipients'
  
-**Resolution:** Search the Ticket logs to identify the invalid email.+**Resolution:** Search the Ticket logs to identify the invalid email. Notify customer.
  
 **Manual Action Steps:** Find 'Invalid Email Recipients' in affected handler Ticketer logs **Manual Action Steps:** Find 'Invalid Email Recipients' in affected handler Ticketer logs
resolution_area/watchdog_resolutions/res-w9211.1625669045.txt.gz · Last modified: 2021/07/07 15:44 by 10.91.120.28