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--- resolution_area:watchdog_resolutions:res-w9201 [2021/07/05 14:30] – 10.91.120.28
+++ resolution_area:watchdog_resolutions:res-w9201 [2026/01/20 11:19] (current) – wflaherty
@@ Line 10: / Line 10: @@
 **Resolution:** Check the thread config to see if the handler is active or not.
-**Manual Action Steps:** Try restarting the datagram receiver on that handler first https://extapps1.ext:8082/SnmpManager/configuration/restartDatagramReceiver
+**Manual Action Steps:** Try restarting the datagram receiver on that handler first https://ironmanapps1.err:8082/SnmpManager/configuration/restartDatagramReceiver
+After IDMS 5.0:
+Go to the loadbalancer as normal (https://ironman.errigal.com/SnmpManager/configuration/)
+And click on the `Restart Datagram Receiver` button. That should restart any INACTIVE handler for you
 If that does not work then restart the SNMP Manager
-ansible-playbook -i ../env-configuration/$ENV/hosts.ini –diff –vault-id @prompt snmpmanager.yml -e “actions='stop,start'”
+    ansible-playbook -i ../env-configuration/$ENV/hosts.ini --diff \
+    --vault-id @prompt snmpmanager.yml -e "actions='stop,start'"
 **Auto Clear:** Will auto clear after 5 minutes of no issue

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