Differences

This shows you the differences between two versions of the page.

--- resolution_area:watchdog_resolutions:res-w9101 [2021/06/29 16:48] – btobin
+++ resolution_area:watchdog_resolutions:res-w9101 [2021/07/05 11:55] (current) – 10.91.120.28
@@ Line 4: / Line 4: @@
-**Purpose:**
+**Purpose:** Alert Errigal Engineers when the alarm creation process on the SNMP Manager application is no longer functional. This is defined as the application not creating an active alarm within a defined period e.g 10 minutes without creating an alarm.
-**Scenario:**
+**Scenario:** Both SNMP Manager handlers go into failover and the load balancer has no trap processors to process the traps, this watchdog among others will trigger. A networking problem where traps are not received by the load-balancer, this watchdog amount others will trigger.
-**Resolution:**
+**Resolution:** Depends on the cause of the issue.
 **Manual Action Steps:**
-**Auto Clear:**
+**Auto Clear:** Yes

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