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Trace: • res-p9125 • res-p1116 • res-p9114 • res-p9112 • res-p9110 • res-p1501
resolution_area:prometheus_resolutions:res-p9126

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resolution_area:prometheus_resolutions:res-p9126 [2023/05/26 08:46] – aryanresolution_area:prometheus_resolutions:res-p9126 [2023/05/26 16:24] (current) – aryan
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-=====SalesForceNoForceMajeureFor7Days=====+=====SalesForceNoForceMajeureForManyDays=====
  
 **Level:** Critical **Level:** Critical
  
  
-**Purpose:** Notify ATC team that SalesForce has not sent a Force Majeure for 7 days.+**Purpose:** Notify ATC team that SalesForce has not sent a Force Majeure for Many days.
  
 **Scenario:** Due to the new customer-focused methodology that was introduced to SalesForce in 2023, more customer interaction is required by SalesForce. This means that if we do not receive CUs (Carrier Update) or FMs (Force Majeure) from them, it might become a problem for SalesForce as they are not receiving anything from their customers. **Scenario:** Due to the new customer-focused methodology that was introduced to SalesForce in 2023, more customer interaction is required by SalesForce. This means that if we do not receive CUs (Carrier Update) or FMs (Force Majeure) from them, it might become a problem for SalesForce as they are not receiving anything from their customers.
  
 +
 +26/May/23 - Many was updated from 7 to 21 days
      
  
resolution_area/prometheus_resolutions/res-p9126.1685087184.txt.gz · Last modified: 2023/05/26 08:46 by aryan

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