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--- resolution_area:prometheus_resolutions:res-p9118 [2022/12/23 16:01] – 10.91.110.100
+++ resolution_area:prometheus_resolutions:res-p9118 [2022/12/23 16:02] (current) – 10.91.110.100
@@ Line 11: / Line 11: @@
 **Manual Action Steps:** Query to check for grand child tickets.
-<code> SELECT
+<del><code> SELECT
   pt.id AS child_id,
   pt.parent_id AS parent_id,
@@ Line 25: / Line 25: @@
 From the query above take the child_id value and set the parent_id to null
-<code>update ticketer.ticket set parent_id = NULL where id = <child_id>;</code>
+<code>update ticketer.ticket set parent_id = NULL where id = <child_id>;</code></del>
 Just execute the below query:

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